Deliverables
Pilot Test Plan
A detailed document outlining the objectives, scope, methodology, participants, and timeline for conducting a Pilot Operations study. It includes information on how to collect and analyze data, as well as define success metrics.
Participant Recruitment
A process to identify, screen, and recruit suitable participants that represent the target user group of the product or service being evaluated. This can include methods like user interviews, surveys, or online recruitment platforms.
Consent Forms and NDAs
Documents that ensure participants understand their rights and responsibilities during the study, as well as any potential risks. Non-disclosure agreements (NDAs) protect any sensitive information related to the project.
Pilot Test Script
A structured guide that helps the researcher conduct the Pilot Operations test consistently across all participants. It includes tasks, scenarios, and prompts necessary for participants to complete tasks successfully.
Test Environment Setup
A preparation of the testing location and equipment, ensuring a consistent and controlled environment for the Pilot Operations study.
Pilot Test Data Collection
The recording of quantitative and qualitative data during the study, such as task completion times, success rates, user behaviors, and feedback.
Data Analysis
Methods to analyze Pilot Operations data, including descriptive statistics, identification of patterns or themes, and hypothesis testing.
Findings & Recommendations
A comprehensive report of the Pilot Operations study results, including an executive summary, detailed findings, recommendations for improvement, and potential next steps.
Pilot Test Debrief
A debrief session with key stakeholders to discuss the findings and recommendations from the study, ensuring shared understanding and alignment on next steps.
Iteration & Re-testing
A process of iterating on the product or service based on the findings and recommendations from the study, and potentially re-testing with users to validate the effectiveness of changes made.