Suitable for
- ✓quick feedback
- ✓testing services that are closely tied to a specific space
- ✓launching a service into operation
Graffiti Wall is a method suitable for collecting quick feedback from users by allowing them to express their thoughts and emotions on a large surface, using post-it notes or prepared stickers.
A Graffiti Wall is a collaborative tool that invites participants to write or draw their thoughts, ideas, and feedback on a large shared surface. It encourages spontaneous expression, creativity, and engagement. Graffiti Walls are often used in workshops, conferences, and community events to capture collective wisdom, spark dialogue, and create a visual record of participants' contributions. They foster inclusivity, energy, and visual thinking, making them a versatile tool in facilitation and community building.
A document outlining the goals, objectives, methodology, and timeline for the Graffiti Wall study. This plan will help guide the research process and ensure all stakeholders are aligned on the purpose of the study.
A detailed layout and design of the Graffiti Wall, including dimensions, materials, and placement of prompts/questions to encourage user interaction and gather insights.
If required, consent forms to be signed by participants acknowledging their understanding of the study's purpose, data usage, and their voluntary participation in the research.
A structured guide for researchers to consistently capture participant behavior, verbal comments, and physical interactions with the Graffiti Wall.
High-quality photos taken throughout the research process, capturing the Graffiti Wall's evolution over time and participants' interactions with it.
A compilation of any open-ended feedback, suggestions, or comments provided by participants throughout the study, either verbally or through written input on the Graffiti Wall itself.
A thorough analysis of the Graffiti Wall data, capturing qualitative insights such as trends, patterns, and user sentiment, as well as quantitative data points like the frequency of certain themes or responses.
A comprehensive report detailing the findings of the Graffiti Wall research, including an overview of the methodology, key insights, notable observations, and potential implications for the design and user experience.
A list of actionable recommendations for improving the user experience or design, based on the results of the Graffiti Wall study.
A visual presentation summarizing the Graffiti Wall research findings and recommendations to share with stakeholders and decision-makers involved in the project.
Define the goal and scope
Clearly state the research goal, objectives, and questions that you want to address with the graffiti wall activity. Determine how the activity will fit within your overall research plan and what insights you aim to gather.
Choose the location
Select an accessible location where your target user group frequents, ensuring it's a place where they will feel comfortable sharing their thoughts and experiences. Make sure you have permission to set up a graffiti wall in the chosen location.
Design the graffiti wall
Create a visually appealing and inviting design for the graffiti wall. Include clear instructions, the topic or question you want participants to respond to, and any additional prompts. Ensure there is ample space for participants to write, draw, or leave stickers.
Gather materials
Prepare the materials needed to set up and maintain the graffiti wall. This may include paper, markers, drawing tools, stick notes, adhesive materials, and other creative supplies. Additionally, have a camera or smartphone ready to document the graffiti wall at different stages.
Set up the graffiti wall
Hang the designed paper or material at the chosen location. Make sure it is secure and will not easily fall off. Arrange the writing and drawing materials in an organized and accessible manner for participants to use.
Encourage participation
Invite potential participants to interact with the graffiti wall. Encourage users to provide feedback, opinions, or answer questions on the topic in a creative manner. You may also opt for passive observation, allowing participants to engage without direct influence.
Document the graffiti wall
Regularly take photos of the graffiti wall to track its progress and capture any changes. Make sure to document the wall before it gets overcrowded or messages become illegible. This will help you analyze the data later.
Analyze the data
Once the activity is completed, compile the photos and transcribe the written responses. Analyze the collected data by identifying common themes, categorizing feedback, and looking for patterns or trends in the responses.
Draw conclusions and recommendations
Based on the analyzed data, draw conclusions and make recommendations aligned with the research goals and objectives. Share the findings with relevant stakeholders and consider how they can be incorporated into the design or decision-making process.
Clean up
After the activity is complete and all data is recorded, properly remove and dispose of the graffiti wall materials. Remember to leave the location in the same condition as you found it.
30 minutes or more
a wall or large white surface, post-it notes or prepared stickers
1 researcher, 10 or more participants
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